1 -- Attentiveness. Please remember to come back to my dressing room after 4 or 5 minutes have passed to see if I need another size or color.
2 -- Patience. If I ask for you to look up the availability of an item, please don't look like it is such a chore. I will gladly take your magical neon encased iPad and look it up myself if you let me have the secret passwords!
3 -- Honesty. I am pretty adept at smelling fake compliments. If I look like stuffed sausage in a pair of Toothpicks, or alternatively, if I am hiding my body in a too-big popover, please don't tell me how great it looks. Constructive criticism can be appreciated if delicately put! Likewise, don't tell me at the register I'm getting "such an unprecedented deal" when we both know J. Crew may mark the item down further.
4 -- Space. I realize number one says "attentiveness" but some SA's take that too literally. I don't wish to be shadowed around the store, nor do I wish for you to "pop up" on me at the register to
5 -- Memory. I don't expect every SA to know my name. I'm always impressed with those who do. I'm always disappointed by the ones I expect to remember me (hello, I was here LAST NIGHT) who don't even recognize my face.
Let me reiterate that the majority of my SA experiences have been positive. I'm always in awe when a SA can produce the item I have been coveting for so long from the back room, or get me a discounted item with free shipping. If anyone who works at J. Crew reads my little blog here, perhaps you might share my thoughts with new employees, who seem to be the "rule breakers."
So now I will get off my soap box and share my goodies from today's visit to J. Crew. It's 40 off sale items if you haven't heard!
I bought the Thistle print popover in Caribbean Blue for $20 after discounts. Isn't she pretty?
I also bought.... (drum roll please!) the Tortoise Flower necklace for about $40 after discounts! Oh how I have wanted this after seeing it so many times on the very stylish Tweed and Toile. What a steal!
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